Cancellation conditions
At all times the client may cancel the services requested or contracted, and be entitled to a refund of the amount who have been paid as deposit, but must compensate the tourist establishment reserved for the reasons described below:
In the case of tourist Holiday Apartment, the cancellation of the reserve shall have the right to hold in compensation, no more than the following percentage of deposit required:
50% will be requested as a deposit at the time of booking. Cancellation penalties: free cancellation up to 31 days before check-in, 50% of the total if you cancel 30 days before entering the accommodation and 100% of expenses if the client does not show up at the accommodation.
Cancellation penalty
- Cancelling booking from 2025-10-21T00:00 at 00:00 will have a penalty of 41.33
Booking conditions
Not included: € 2.20 Tourism fee per person per night.
Making a booking implies express acceptance by the customer of each and every one of the general conditions that are considered part of the reserve and are supplemented by specific legislation. RESERVES AND REFUNDS: At the time of booking, a payment deposit is done by secure payment through credit card, whose amount is indicated in the corresponding payment page, not considered firm until this deposit is done. The remaining hotel payment will be charged 72 hours before the service, otherwise considered the reservation be canceled according to the conditions detailed in the cancellation section, except non-refundable rate. The customer will receive details of his reservation by e-mail, together with an identification number (reference), all information regarding the conditions and return policy.
The transaction is made in EUROS, whatever the customer's home or accommodation selected. INCLUDED WITH THE BOOK: The services detailed by booking conditions as stipulated by each tourist establishment selected at the time of booking. I.V.A. included. CLIENT RESPONSIBILITY: When booking, the customer is fully and exclusively responsible for the accuracy of all information that has. If it is found to be incorrect, could cause the cancellation of the booking. In the case of wanting to change or cancel a reservation, please communicate by email: reservas@formenterapassport.com, or by calling the reservation center (00 34) 91 4413091
